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Wednesday | May 3


8:00 a.m. - 8:45 a.m. Breakfast Buffet


8:45 a.m. - 10:00 a.m.

Keynote Session III

Session Title TBD

Sherman Alexie

Sherman AlexieAuthor, poet, and screenwriter Sherman Alexie connects readers around the world to the American Indian experience, making them laugh, cry, and think through his semi-autobiographical writings. One of The New Yorker’s 20 top writers for the 21st century, Alexie was described by Men’s Journal as “the world’s first fast-talking, wisecracking, mediagenic American-Indian superstar.” His National Book Award-winning The Absolutely True Diary of a Part-Time Indian, a #1 New York Times bestseller, was named the best Young Adult Book of all time by TIME.

Alexie grew up on the Spokane Indian Reservation in Washington, but it wasn’t until a college professor recognized his “intensity of language, passion, and energy” that he fully committed to writing. Shortly after, his first books of poetry were published, and he began developing into a gifted orator, telling tales of contemporary American Indian life with razor-sharp humor, unsettling candor, and biting wit.

His novels, such as Reservation Blues, Indian Killer, and The Toughest Indian in the World, have won numerous awards and accolades, including Booklist’s Editor’s Choice Award, the PEN/Malamud Award, and Publishers Weekly’s Book of the Year. His anthology of new stories and beloved classics, Blasphemy, was included on Kirkus Reviews, The New York Times, and NPR’s lists of 2012’s best books.

Alexie received Washington State University’s Highest Alumni Award, recognizing the importance of his Native American voice to a broad audience, the Katherine Anne Porter Award in Literature, and Pushcart Prize. He was awarded a 2014 Literature Award by The American Academy of Arts and Letters.


10:15 a.m. - 11:30 a.m. Jenn LimGeneral Session III

Delivering Happiness

Jenn Lim

Lim has been a consultant at Zappos from its start-up days in 2003 to the $2B business it is today. Since 2009, Zappos has been on Fortune’ s “100 Best Companies to Work For” list and has been bought by Amazon.com in a deal valued at $1.2 billion on the day of closing. One of her creations, the Zappos Culture Book, has become a global symbol of how companies can use happiness as a business model to increase productivity and profitability. In 2010, Lim led the launch and management of Tony’ s first book (Delivering Happiness) which has sold over 550,000 copies worldwide and hit #1 on bestsellers lists like the New York Times and USA Today. It was voted one of the best business books by NPR, Inc. Magazine and the Wall Street Journal, remained on the New York Times list for 27 weeks and is now being translated into its 20th language.

Delivering Happiness has evolved from a book to a bus tour, and now a company and global happiness movement represented by people from over 110 countries. Today, Lim is dedicated to growing the Delivering Happiness movement so we can all pay happiness forward! Her address will allow you to experience the story of CEO Tony Hsieh, Zappos.com and Delivering Happiness and hear how Zappos became a thriving example of ‘happiness as a business model’ works, and how the model can be applied to YOUR environment. You will enjoy personal life lessons and discoveries of her journeys with Delivering Happiness and Zappos.


11:30 a.m. - Noon Closing Remarks