Lean Process Improvement with Fundamentals of Project and Change Management

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Date: November 7-9, 2017
Location: Hyatt Palm Springs, Palm Springs, CA 92263
Time: 8:30 am-4:30 pm

Workshop Overview

Participants will learn practical tools to implement process improvement projects at their institution.

Day 1 is spent learning the tools of process improvement.
Day 2 provides a carry-through from Lean Process Improvement to implementation via Project and Change Management.
Day 3 is concentrated on building your project and change management skills.

What You will Learn

Lean Process Improvement Course

Process improvement techniques can greatly increase productivity and efficiency and/or reduce the cost of operations by eliminating waste and non-value added steps and uncovering the root causes of systematic quality issues.

  • Understand the value of creating a lean culture to achieve organization excellence.
  • Apply Lean Six Sigma principles and tools to remove waste and improve processes.
  • Identify client value and collect critical to quality requirements.
  • Map current state end to end processes to visualize the value stream.
  • Utilize data to evaluate the speed, quality, and cost of services.

Fundamentals of Project and Change Management Course

How “change ready” is your university and how effective are your change initiatives? Successful organizational change requires that individuals embrace change and strategic initiatives more quickly and effectively, and adopt new technology with less productivity impact. Establishing project and change management methods and strategies reduces risk, cuts costs and significantly improves business outcomes.

  • Understand the project management life cycle and core processes including project initiation, planning, execution, control and closing.
  • Understand the change process. Understand the Prosci ADKAR Model of change management and how it can benefit your institution.
  • Take away a project management toolkit that includes templates, tools, and checklists.
  • Take away a 3-phase Change Management Process to use for organizational change and change projects.
  • Take away a model to help individuals transition from a current state to a future state.
  • Understand change management critical roles including sponsor, manager/supervisor, change manager and project manager.
  • Understand how change management integrates with project management.

Program Level: Basic
Advance Preparation Required:
CPE Credits Awarded:
Field of Study:
Management Services


Tomika Coates: Lean Process Improvement
Bridget Wikidal and Scott McAllister: Fundamentals of Project and Change Management

Registration Fees

Member Registration Fee: $600
Non-Member Registration Fee: $650

Refund/Cancellation Policy

Refunds will be given upon written request 30 days prior to program, less a $50 cancellation fee. Substitutions are allowed at any time at no additional charge.

Hotel Information

Hyatt Palm Springs
285 North Palm Canyon Drive, Palm Spring, CA 92264

Rate: $119 - guaranteed until October 6, 2017

Click here to book online or call (888) 591-1234 and mention 06WA

The Western Association of College and University Business Officers (WACUBO) is registered with the National Association of State Boards of Accountancy (NASBA), as a Quality Assurance Service sponsor of continuing professional education. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit, Complaints regarding QAS program sponsors may be submitted to NASBA through its website: nasbaregistry.org.