Lean Process Improvement with Fundamentals of Project and Change Management

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Date: April 8 - 10, 2019
Location: The Edgewater Hotel, Seattle, WA 98121
Time: 8:00 am

Workshop Overview

April 8 - 8AM - 5PM - Lean Process Improvement
April 9 - 8AM - 1PM - Lean Process Improvement
April 9 - 1PM - 5PM - Fundamentals of Project and Change Management
April 10 - 8AM - 5PM - Fundamentals of Project and Change Management

What You Will Learn

Lean Process Improvement Course

Every organization is a collection of processes. These processes are the natural business activities you perform that produce value, serve customers and generate results. Many organizations follow dated policies and procedures because of the tradition of “that’s how it’s always been done.”.

Process improvement techniques can greatly increase productivity and efficiency and/or reduce the cost of operations by eliminating waste and non-value added step and uncovering the root causes of systematic quality issues.

In most cases, only a small percent of all activities supporting business processes add value for customers and end-users.

  • Understand the value of creating a lean culture to achieve organizational excellence.
  • Apply Lean Six Sigma principles and tools to remove waste and improve processes.
  • Identify client value and collect critical to quality requirements.
  • Map current state end to end processes to visualize the value stream.
  • Utilize data to evaluate the speed, quality, and cost of services.

Fundamentals of Project and Change Management Course

Higher education is being buffeted by change but sadly seventy percent of all projects fail and what is sadder, fail for predictable reasons. For some schools an ad hoc approach to project planning and contracting undermine execution. For others, a lack of rigor in change planning and management mean resistance is rampant and every past failure must be relived. But regardless, the impact on results is the same: instead of achieving a new way of working the old way continues to assert itself.

Attendees in this highly interactive workshop will review how to avoid common project and change management issues. They will also review basic change processes and how these can be managed to minimize, and sometimes even avoid – yes, even avoid – resistance. There will be a number of hands on exercises to help participants build a change project plan for either a Lean or other improvement project.

  • Understand the most common issues that undermine project management effort and discuss how to avoid them.
  • Understand how to frame change projects so project managers and school administrators work together instead of at cross purposes.
  • Review stress and trust research to identify potential factors that may either slow your change program or stop it in its tracks.
  • Master the change process and build a change plan to move from the old to a new way of working.
  • Understand how your change may impact key stakeholders and develop strategies to mitigate those that will be most disruptive.
  • Review the definition of change roles, including initiating sponsors, operating sponsors, change managers, advocates, and change recipients, and the basic relationships among these.
  • Review common change risks, including ways to monitor and control these.

Program Level: Basic
Advance Preparation Required:
CPE Credits Awarded:
Field of Study:
Management Services


Tomika Coates: Lean Process Improvement
Robert Spencer: Fundamentals of Project and Change Management

Registration Fees

3 Days Workshop (both sessions)

Member Registration Fee: $600
Non-Member Registration Fee: $700

1.5 Days Workshop (one session)

Member Registration Fee: $400
Non-Member Registration Fee: $500

Refund/Cancellation Policy

Refunds will be given upon written request 30 days prior to the program, less a $50 cancellation fee. Substitutions are allowed at any time at no additional charge.

Hotel Information

The Edgewater Hotel
2411 Alaskan Way - Seattle, WA 98121

Rate: $189/night - Based on single occupancy, $20 will be added for each additional guest. Rooms are available at this rate 2 days before and after the workshop, based on availability at the time of the request

Click here to book online or call (800) 624-0670 and mention group code WACUBO

Parking at the hotel

  • Valet event parking $27/day
  • Valet parking for overnight guests $48/day (unlimited in and out)

Offsite self-parking at Bell Street Pier Garage: $14 Early Bird or $18 for 7-8 hours

Western Association of College and University Business Officers (WACUBO) is registered with the National Association of State Boards of Accountancy (NASBA), as a Quality Assurance Service sponsor of continuing professional education. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit, Complaints regarding QAS program sponsors may be submitted to NASBA through its website: nasbaregistry.org.